Work with us

Receptionist (full time – job share will be considered)

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.

As Receptionist, you will be the first point of contact for service users, visitors, and staff, providing a warm, friendly and professional welcome. Your role will be key in ensuring the smooth running of the centre, handling enquiries, managing bookings, and offering general administrative support to the team.

This job is for you, if you:

• Have excellent communication skills (including proficiency in spoken Bengali/Sylheti) and enjoy engaging with people from diverse backgrounds.
• Are organised and proactive, able to juggle tasks such as answering calls, responding to emails and maintaining records.
• Take pride in providing exceptional customer service, ensuring every visitor to St Hilda’s feels valued and supported.
• Can handle occasional challenging interactions with diplomacy, patience, and professionalism.

If you’re looking for a meaningful role at the heart of a community-focused organisation, we’d love to hear from you!

Job Description and Person Specification

Please apply by submitting your CV and a cover letter to [email protected]. The cover letter should be no more than 2 pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.

Closing date for applications Sunday 13th April 2025.

Interviews will take place during week commencing 21th April 2025.